Get in touch

For the safety and wellbeing of our staff, our contact centre is currently closed. Our operators are continuing to work remotely, so please submit your enquiry using the form below and a member of our team will be in touch as quickly as possible.

If you are awaiting a refund for bookings made for the 20th December until 23rd December 2020 then we will be in touch to arrange a full refund or to transfer your booking to 2021. Please be assured that you do not need to contact our call centre. It might take us a little bit of time however we will be in touch with every person. We are working through a significant number of bookings and with a reduced team so we thank you for your patience and understanding.

Please note that our Frequently Asked Questions may be able to provide you with the information you need such as:

• How to prebook using a wowcher/prepaid voucher
• Can I book accommodation with theme park access included?
• I've completed my booking but still haven't received my email confirmation. What should I do next?
• Am I eligible for the concessionary rate?
• Why do I have to wear a face covering on rides and attractions - and are there any exemptions?

If you do have another question or feedback on a visit then please use the form below to contact us.

For urgent enquiries call Gully's Hotline on 01925 444 888