Concessionary Rate
To be eligible for the concessionary rate you will need to provide one of the following documents for EACH qualifying person:
- Blue Badge
- DLA or PIP letter (together with photo ID of the person named within the letter).
- Access Card containing the level access symbol or the +1/+2 symbol
- One Essential Carer of the Blue badge holder or DLA/PIP named person (if applicable) are also charged at the concessionary rate.
Please produce one of these documents upon arrival, this admits ONE person at the concessionary rate (priced per person) during Summer, and variable discounts on Christmas and other special events tickets. The consessionary rate for your chosen ticket will appear in the ticket options where applicable.
Lifesaver Discount
If a Lifesaver rate is available for your chosen ticket type, you will see a Lifesaver rate option at the point of booking. Please bring proof of eligibility. If a Lifesaver rate is not available for your chosen ticket type, the standard adult rate applies.
You will need to provide one of the following forms of ID for EACH qualifying person
- Max Card
- MOD Card
- Bluelight Card
- NHS Card
Senior Rate
If a senior rate is available for your chosen ticket type (for those aged 60yrs and over), you will see a senior rate option at point of booking. Please bring proof of eligibility.
If a senior rate is not available for your chosen ticket type, the standard adult rate applies.
For the avoidance of doubt, those aged 60yrs and above do not qualify for the concessions rate if no senior rate is available. To avoid additional charges at the gate, please do not select the concessions rate unless you have proof of eligibility as listed in the concessions section above.
Ride Access Pass
Current exclusions are the Cycle Monorail, Jungle Falls and the Rocking Tug.
Guests with particular additional needs who are unable to queue may be eligible for a ride pass. This would allow them and up to three accompanying helpers to access the ride via the ride exit area for ease of access.
In order to offer the most inclusive experience for all visitors, there are a limited number of Ride Access Passes available for each operational date.
A request for a Ride Access Pass MUST be reserved online, in advance of your visit. RESERVE HERE
Ride Access Passes cannot be issued without advance reservation.
In addition to your online reservation, you'll need to bring evidence of eligibility with you, which can be either of the following:
- A document issued by a medical professional indicating diagnosis or impact of diagnosed condition
- A Nimbus issued Access Card containing the 'standing and queuing' symbol
If you do not bring one of the above documents, we'll be unable to provide you with a Ride Access Pass.
For the avoidance of doubt, blue badges, DLA and PIP letters are not accepted as evidence of eligibility for the Ride Access Pass.
Please note that the concessions rate and the ride access pass are two different reasonable adjustments requiring proof of eligibility for either or both, as indicated.
To clarify, concessions ticket holders are not automatically eligible for a ride access pass.
Equally, those eligible for a ride access pass may welcome this reasonable adjustment as sufficient, with no desire for discounted concessionary entry.
We understand the varying needs of individuals and it is entirely up to you to request either the concessionary rate OR the ride access pass OR both.
Approximately 1 in 8 of our young visitors are neurodivergent and it is at the request of their parents that proof of eligibility for the ride access pass is required. This ensures that those who experience emotional distress when queuing receive the maximum benefit from the pass. We fully understand that we cannot determine the needs of any individual based upon a visual assessment nor can we assume that every guest with autism or a developmental disability will experience difficulty queuing. A DLA letter is insufficient to qualify for a ride pass.
Note that owing to the family nature of our theme parks, Gulliver’s is a particularly popular choice for guests with additional needs. If there are lots of guests eligible for a ride pass on any one day, then access to the ride via the exit may still require some queuing time.
Please also note that we do experience some very busy days, and it is important to remember that the ride access pass is designed to lessen your queuing time, not to eliminate it, nor to entitle any person to 'next rider' status.
Please therefore respect other ride pass holders too, expect to wait at least 1 ride cycle and only use the pass where necessary. Our ride operators will balance the loading of riders from each queueline for maximum efficiency and equality, usually only one Ride Access Pass holder per ride cycle.
A ride access pass does not guarantee access to every ride at the time of any persons choosing, nor access to a greater number of rides than any non-pass holder. It only lessens the queue time, it does not increase the number of ride possibilities.
On quieter days you’ll find that the need for such a pass is not even necessary, making your family day out even easier!
And remember that Gulliver's have NEVER offered fast-passes for sale. We're proud to only be providing ride access passes to those with genuine additional needs.
Please Note: We strongly advise that all guests with special needs are accompanied when ever possible on every ride. For more information please call Gully's Hotline on: 01925 444 888
